Q: Is parking available at your venue?

A: While we don't offer onsite parking, there are various street parking options near our building. Please note that the St Georges Mall area is open to vehicles before 9 am and after 4 pm. During these times, street parking may be available, but be aware of parking marshals and any associated fees.

Q: How much does street parking cost, and how is it enforced?

A: Street parking is subject to fees enforced by parking marshals, particularly in the St Georges Mall area. Costs and regulations may vary, so please check posted signs for details on parking fees and time restrictions.

Q: Can you recommend the best times for finding street parking?

A: Street parking availability can vary. The best times to find parking are generally before 9 am and after 4 pm when the St Georges Mall area is open to vehicles. Keep in mind the presence of parking marshals and plan accordingly.

Q: Is the public paid parking at the Felix building secure?

A: Yes, the public paid parking at the Felix building, located directly behind our venue, is very secure. Vehicles entering this parking building can park from level 4 and up, providing a safe and convenient alternative to street parking during restricted hours.

Q: Where is your venue located?

A: Our venue is situated at 26 St Georges Mall, Cape Town City Centre. For a detailed location map, please visit the [link to the location sitemap] available in the footer of our website.

Q: Are there public transportation options nearby?

A: Yes, our venue is conveniently located near various public transportation options. While the Cape Town train station is currently under renovation until 2024, the city bus station is right next to it. Additionally, the MyCiTi bus services have many stops in the city, including those close to our building.

Q: Is there information about public parking on the sitemap?

A: The location sitemap primarily focuses on our venue's specific location. For details about public parking options nearby, please refer to local signage or inquire with our staff upon arrival.

Q: Are there any landmarks or points of interest mentioned on the sitemap?

A: Our venue is situated in the vibrant Cape Town City Centre. Explore the location sitemap in our website's footer for detailed information about our specific location.

Q: Can I use ride-sharing services to reach your location?

A: Absolutely! Our venue is easily accessible via ride-sharing services. Simply input our address, 26 St Georges Mall, Cape Town City Centre, into your preferred ride-sharing app for convenient transportation.

Q: What are the typical event times at your venue?

A: Event times can vary depending on the nature of the event. Please check our events calendar, accessible via the "Events" tab at the top of our website, for specific timings.

Q: How can I find information about upcoming events and their schedules?

A: To stay updated on upcoming events and their schedules, please visit our events calendar through the "Events" tab at the top of our website. It includes details on event dates, times, and any additional information.

Q: Are there regular business hours for non-event days?

A: Yes, our venue has regular business hours on non-event days. For details on these hours, please refer to our website or contact our customer service for the most accurate information.

Q: Can I purchase tickets at the venue on the day of the event?

A: Ticket availability on the day of the event is subject to the specific event's policies. It's recommended to purchase tickets in advance to secure your spot. Check our events calendar via the "Events" tab at the top of our website or contact our ticketing office for more details.

Q: Do you offer early entry for events or special promotions?

A: Early entry and special promotions vary by event. For information on specific events, including any early entry options or promotions, please check our events calendar through the "Events" tab at the top of our website.

Q: Does your venue have a liquor license?

A: Yes, our venue holds a valid liquor license. Specifically, our liquor license covers operations on the 2nd and 4th floors of the venue.

Q: Are there restrictions on the sale of alcohol at your venue?

A: While we have a liquor license for both the 2nd and 4th floors, there may be specific restrictions on the sale of alcohol, such as age verification and limitations on the hours of service. Please check with our staff or refer to posted signage for details during your visit.

Q: Can I inquire about your liquor license for a specific event or private booking on the 4th floor?

A: Absolutely! If you have specific inquiries about our liquor license for a private event or booking on the 4th floor, please contact our events team. They can provide detailed information and address any concerns you may have.

Q: Does your venue provide catering services?

A: Yes, our venue offers catering services, featuring our perfected smash burger recipe made onsite. We can cater orders for various events, providing a delicious and memorable dining experience. Additionally, we have a chip fryer and popcorn machine to enhance the catering options.

Q: Can I bring my own food to events at your venue?

A: While outside food is generally not permitted, we encourage you to explore our catering services, which include our signature smash burgers, chip fryer delights, and freshly popped popcorn. For specific inquiries or if you're an outside catering service interested in using our kitchen facilities, please contact our events team.

Q: How can I inquire about dietary restrictions or special menu requests?

A: If you have specific dietary restrictions or special menu requests, including customization of our smash burger recipe, please contact our events team in advance. We're committed to accommodating your needs and ensuring a delightful dining experience.

Q: Is there a designated dining area in your venue?

A: Yes, our venue offers two unique dining areas. The lightwell seating area, located at the center of our building, provides a cozy ambiance with seating for 30 people—ideal for various events, from casual gatherings to formal banquets. Additionally, we have a 6th-floor penthouse apartment with a dining room area catering for 12 people. The penthouse also features a half-wrap-around balcony surrounded by the city's skyscrapers, providing a picturesque setting that can be utilized for catering and seating purposes.

Q: Does your venue provide event management services?

A: Yes, our venue offers comprehensive event management services to ensure the success of your gathering. Our experienced team is dedicated to coordinating and overseeing various aspects of your event.

Q: What services are included in your event management package?

A: Our event management package includes but is not limited to venue setup, audio-visual equipment coordination, catering arrangement, and overall logistical support. Additionally, we provide rental services for DJ equipment and speakers at an extra cost. Contact our events team to discuss specific details and customize your event management plan.

Q: Can I bring my own event planner or coordinator to work with your team?

A: Yes, we welcome collaboration with external event planners or coordinators. Our team is flexible and can work alongside your chosen professionals to execute a seamless and successful event.

Q: Is there a limit to the size or type of events your team can manage?

A: Our event management team is experienced in handling a wide range of events, from intimate gatherings to large-scale functions. Contact us to discuss your specific requirements, and we'll work to accommodate the size and type of event you have in mind.

Q: How far in advance should I book event management services for my function?

A: It's recommended to book event management services well in advance of your planned function. This allows our team to ensure all details are carefully coordinated and executed. Contact our events team to discuss availability and secure your desired date.